Branchalwood Medical Practice

Unacceptable Patient Behaviour

To ensure a safe and respectful environment for everyone, the practice does not tolerate the following behaviours:

 

What happens next?

If any of the above behaviours occur, we may take action including:

  • Issuing warnings
  • Restricting access to services
  • Removing patients from our list (in line with NHS guidance)
  • Immediate removal from the premises
  • Contacting the police if necessary
  • Refusal of non-emergency treatment

 

We are committed to treating all patients with dignity and respect—and we ask the same in return.

You can view our full policy below:

 

Date published: 10th October, 2014
Date last updated: 9th October, 2025