Branchalwood Medical Practice

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Complaints and compliments

Any comments made by patients are welcomed and are looked upon as an opportunity to learn, adapt, improve and provide better services. While we aim to provide a high quality ... [continue] Complaints and compliments


Coronavirus (COVID-19): Your mental wellbeing Stay informed During the coronavirus (COVID-19) pandemic, it’s important to have the right information. Getting news from unreliable sources can make you feel more upset ... [continue] COVID-19

Disabled access

Wheelchair access There is good access for wheelchair users throughout the Health Centre and practice. There is ramp access, wide doors and corridors and lifts throughout. There are three accessible ... [continue] Disabled access

Extended Hours

We provide early morning appointments for patients who cannot attend the practice during our normal opening hours. These appointments are available from 7am – 8am on Monday, Wednesday and Friday. ... [continue] Extended Hours

Medical education

We teach medical students and sometimes you may be asked to see the doctor or nurse with a student present. You will always be asked beforehand if this is acceptable ... [continue] Medical education

Medication for Flying

We do not prescripe sedatives for fear of flying. This policy decision has been made by the GP Partners and is adhered to by all prescribers working in the practice. ... [continue] Medication for Flying

NHS health information

There is plenty of information to help you manage your health on the NHS 24 website and the NHS Inform website. These buttons will take you to different sections of ... [continue] NHS health information

Non-NHS Fees

The services detailed in the table below are not funded by the NHS and therefore have an associated cost. You will find more information on this on the BMA website. ... [continue] Non-NHS Fees

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality


You do not need a clinical referral for Physiotherapy, you can self-refer by completing the online form.

Private treatment guidance

Please read our Private Treatment Guide for more information on receiving private treatment and surgery in the UK or abroad which includes information on: private tests/procedures, follow-up treatment, medications, fit ... [continue] Private treatment guidance

Self care

Did you know that 10 of the most minor ailments seen by GPs can also be treated by you at home? By treating yourself at home you could save a ... [continue] Self care

Travel Vaccinations

Travel vaccines previously provided by GP practices are now delivered by your community pharmacies. These include: hepatitis A, typhoid, cholera, polio, diphtheria and tetanus. This does not include the covid-19 ... [continue] Travel Vaccinations

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website


All vaccinations (including for travel) are now provided by NHS Lanarkshire’s Vaccination Service – with the exception of travel vaccinations which are delivered by certain community pharmacies. GP practices no ... [continue] Vaccinations

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Who should I see?

We try to keep our GP appointments for patients with more serious health problems. Before you book an appointment to see a doctor please consider whether an appointment with a ... [continue] Who should I see?

Date published: 8th October, 2014
Date last updated: 15th November, 2014